General Privacy Information

At Notavera, protecting your personal information is a priority. This privacy statement provides details about the data we collect, how it is used, and the measures we take to ensure its security.

2026-01-15 Notavera Pte Ltd 71 Bukit Batok Crescent, Singapore, 658076 contact@notavera.info

Key Definitions

This section defines key terms used throughout the privacy policy to ensure clarity in how your information is handled.

Personal data refers to any information relating to an identified or identifiable individual, such as your name, contact details, or identification numbers.
Processing encompasses any operation performed on personal data, including collection, storage, use, and deletion.
User means any individual who accesses or uses Notavera's website or services.
Service refers to the notarial and administrative services provided by Notavera to clients in Singapore.
Cookies are small text files placed on your device to enhance user experience and collect usage data.

Data Collection Practices

We collect data to provide and improve our services, communicate with clients, and comply with legal obligations.

Data Provided Directly by Users

Information you submit when engaging with our services, including:

  • Full name and identification documents needed for notarization
  • Contact details such as email address and phone number
  • Details related to your notarial requests
  • Payment and billing information
  • Correspondence and communication history with Notavera
  • Feedback and survey responses

Automatically Collected Data

Data gathered through technological means when you interact with our website includes:

  • IP addresses for security and analytics
  • Browser type and version
  • Pages visited and time spent on the site
  • Device information, such as operating system
  • Cookie and tracking technology data
  • Referring website addresses

Data from Third Parties

Notavera may receive information from trusted third-party sources including:

  • Verification services for identity confirmation
  • Payment processors for transaction management
  • Legal compliance partners

Purposes of Data Collection

Collected data is used exclusively for lawful and relevant purposes, such as:

  • Providing notary and related administrative services
  • Processing payments and billing accurately
  • Communicating updates and important information
  • Improving website functionality and user experience
  • Detecting, preventing, and addressing security issues
  • Complying with Singaporean legal and regulatory requirements
  • Responding to user inquiries and feedback
  • Maintaining records for audit and accountability

Legal Bases for Processing Data

Notavera processes personal data based on the following legal frameworks:

Use of Cookies

Our website uses cookies to enhance navigation, personalize experience, and gather analytics data to improve our services.

Cookies include session cookies, persistent cookies, and third-party cookies placed for analytics purposes.

Cookies are categorized into essential, performance, functionality, and advertising types, depending on their role.

Users can manage cookie preferences through browser settings or other tools without affecting access to essential features.

Learn more about our cookie practices in the dedicated Cookie Policy.

Data Sharing Policies

Notavera shares personal information only when necessary and under strict confidentiality, including:

  • Authorized service providers assisting in delivering our services
  • Payment processors handling business transactions
  • Legal authorities as required by law
  • Compliance partners for regulatory adherence
  • Third-party software and analytics providers
  • With your explicit consent in specific situations

International Data Transfers

Personal data may be transferred to and processed in countries outside Singapore where necessary for service provision or compliance, ensuring data protection standards are upheld.

Notavera ensures adequate safeguards such as contractual clauses and compliance with applicable data protection laws to protect your information during international transfers.

Data Retention

Your personal data is retained strictly for as long as necessary to meet legal, tax, business, or operational needs.

Account-related data is maintained for a period aligned with service duration and statutory requirements.

Communication records are preserved for efficient service and future reference as appropriate.

Technical system logs are stored temporarily to support security and troubleshooting processes.

Upon expiration of retention periods, data is securely deleted or anonymized to prevent unauthorized access.

Data Security

Notavera employs industry-standard security measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.

  • Use of encryption technologies for data protection
  • Strict access controls and authentication procedures
  • Regular security assessments and vulnerability management

Your Privacy Rights

You have rights regarding your personal data which include:

  • Access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data under certain conditions
  • Object to processing based on legitimate interests
  • Request restriction of processing activities
  • Data portability where applicable
  • Withdraw consent at any time without affecting legality of prior processing
  • Lodge complaints with relevant data protection authorities

Requesting Access and Other Rights

You may submit requests concerning your personal data through authorized Notavera contact channels. We aim to respond efficiently and transparently.

contact@notavera.info

Upon receipt, requests will be addressed within a reasonable period complying with statutory guidelines.

Compliance with Data Protection Regulations

Notavera acknowledges applicable data protection laws, including the Personal Data Protection Act (PDPA) of Singapore, ensuring transparent and lawful data handling.

  • Implementing data protection by design and default measures
  • Providing clear information and access to your personal data
  • We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • You have the right to request access to, correction, or deletion of your personal data which we process.
  • You may object to the processing of your personal data for direct marketing purposes at any time.
  • We implement appropriate security measures to protect your data against unauthorized access or disclosure.

For privacy concerns relating to our services at Notavera, you can reach out to the Personal Data Protection Commission (PDPC) of Singapore.

Marketing Communications

Notavera may send you promotional materials only if you have opted in to receive them. You can update your preferences anytime.

To unsubscribe from marketing emails, please use the unsubscribe link provided in any marketing communication from Notavera.

Children’s Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal data from children.

Third-Party Links

Our site may include links to third-party websites. Notavera is not responsible for the privacy practices or content of those sites.

Changes to Our Privacy Policy

Notavera may update this policy from time to time. We encourage you to review it periodically for any updates or changes.